Your Rights as a Client

Queens Personal Injury Lawyers, Serving Queens & All of New York

As a client, you have the following rights:

• The right to receive unbiased guidance from your attorney, free of any conflicts of interest or judgements
• The right to receive reasonable attorney rates and to have those rates clearly explained to you and presented in the form of an itemized bill (upon request)
• The right to refuse any fee arrangement that is not satisfactory to you
• The right to ask questions about your case and to have those questioned answered in a reasonably timely and professional manner
• The right to have your telephone calls, emails, and other communications returned promptly
• The right to request and be informed of the status of your claim, as well as to receive copies of various legal documents and items
• The right to receive information that allows you to take meaningful part in the legal process
• The right to make decisions regarding your case, including the right to choose to settle your claim (court approval may be required in some circumstances)
• The right to privacy (except where protecting client privacy is unlawful) and confidence in your dealings and communications with your attorney
• The right to expect your attorney conduct him/herself with a level of ethics that is in compliance with the code of professional responsibility
• The right to receive legal services regardless of your race, ethnicity, sex, sexual orientation, gender identity/expression, national origin, creed, color, religion, age, disability, or any other protected class