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What Should I Do if I'm Involved in an Uber Accident While Riding as a Passenger in an Uber Car

This page was written, edited, reviewed & approved by Ruben Davidoff following our comprehensive editorial guidelines Ruben Davidoff ,the Founding Partner, has 30+ years of legal experience as a New York personal injury attorney.

By: Ruben DavidoffJune 23, 2025
What Should I Do if I'm Involved in an Uber Accident While Riding as a Passenger in an Uber Car

At Davidoff Law Personal Injury Lawyers, our team helps victims who ask, "What should I do if I'm involved in an Uber accident while riding as a passenger in an Uber car?" Being involved in an Uber accident as a passenger creates unique legal challenges. You face multiple insurance companies and complex liability questions. We fight for your rights and help you get the compensation you deserve.

Steps to Take If You're a Passenger in an Uber Accident

Being an Uber passenger puts you in a different position than regular car accident victims. You have no control over the vehicle or driving decisions. Multiple insurance policies may cover your injuries, including the Uber driver's personal insurance and Uber's commercial coverage. A rideshare accident requires particular actions to defend your rights in this distinct situation.

Follow these important steps immediately after your Uber car accident:

  1. Check for injuries - Examine yourself and other people involved for any signs of harm
  2. Call 911 - If someone is injured or the crash took place at a busy spot like a red light, contact emergency services
  3. Move to safety - Get out of traffic if possible, but never leave the accident scene
  4. Stay calm - Stay composed and avoid assigning blame
  5. Wait for help - Remain at the scene until police and emergency workers arrive

Cooperate fully with police officers and emergency medical teams when they arrive. Your safety comes first, but leaving the scene early can seriously hurt your insurance claim later. Avoid admitting fault or apologizing to anyone at the scene of the accident. Even a simple apology can be used against you by insurance companies. Remember that as an Uber passenger, you're not responsible for the crash, regardless of what caused it.

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Seek Medical Attention Immediately

Seek Medical Attention Immediately

Get immediate medical attention after any Uber car accident, even if you feel fine. Many rideshare accident victims don't realize they're injured right away. Adrenaline can mask pain and injury symptoms for hours or days.

Seeking professional medical care ensures you receive proper treatment and establishes critical documentation for your claim. Medical bills and treatment records prove your injuries came from the accident.

Report the Crash and Get a Police Report

Police reports are critical in rideshare accidents. Officers create an official accident report that shows what happened and who was primarily responsible. Before approving claims, many insurers ask for a police report.

The report includes key details like date, time, location, and all parties involved. It also lists insurance information and witness contact details. This documentation carries more weight than personal accounts when insurance companies review your claim.

Make Sure an Official Accident Report Is Filed With Uber

Make Sure an Official Accident Report Is Filed With Uber

File an accident report through the Uber app to initiate the company's insurance coverage. This formal report starts your claims process and proves you were a paying passenger when the crash happened.

Open your Uber app and find the trip in your history. Tap "Report an Issue" and select "I was in an accident." Follow the prompts to file your complete accident report with all details.

Gather Evidence at the Scene

Collect evidence to strengthen your insurance claim and potential lawsuit. Take photos of all vehicles, including damage to the Uber vehicle. Capture images of the accident scene, traffic signals, and road conditions.

Gather the Uber driver’s, other drivers’, and witnesses’ contact and insurance information. Ask the people involved for their insurance cards and driver's licenses. Take pictures from different angles to show how the accident occurred.

Dealing With the Driver's Insurance Company

If your Uber or Lyft driver causes the accident, their personal auto insurance might handle the claim initially. When a rideshare driver is signed into the app, Uber’s commercial coverage typically takes effect. This creates confusion about which insurance company to work with.

The driver's insurance company might deny coverage, claiming the accident happened during commercial rideshare activity. Legal representation helps protect your rights when navigating complex insurance issues.

Submitting a Claim to the Other Driver’s Insurance

When someone else’s negligence leads to your Uber accident, you can hold them financially responsible. Injured passengers may file claims against the at-fault driver or other liable parties to pursue compensation.

In some cases, fault is shared between your rideshare driver and the other driver. This complicates the claims process and often requires legal assistance to resolve liability coverage issues.

How Uber's Insurance Policy Covers Passengers

How Uber's Insurance Policy Covers Passengers

Uber provides liability coverage for passenger protection during active rides. This coverage applies when you're riding as a paying Uber passenger, and the driver is at fault. The rideshare insurance policy includes coverage for medical bills, lost income, and accident-related damages.

Uber carries $1 million in third-party liability coverage for each accident during active rides. This policy covers injured passengers, pedestrians, and people in other vehicles. The coverage is active while drivers are en route to pick you up or taking you to your destination.

Do Lyft Accidents Work the Same Way?

Accidents involving Uber or Lyft follow similar legal processes. Both ride-sharing companies provide comparable insurance coverage for passengers during active rides. The steps for filing claims and seeking compensation are nearly identical for both companies.

Whether you're in an Uber or Lyft accident, you have the same legal rights as an injured passenger. Both insurers include $1 million in liability and uninsured motorist protection in the event that the other driver is uninsured.

Protecting Yourself When the Insurance Company Calls

Insurance companies often contact accident victims within hours of a crash. They want your statement while you're still shaken up and might say something that hurts your claim. Don't give recorded statements or sign documents without consulting a car accident lawyer first.

Insurance adjusters work for the insurance company, not for you. Their goal is to minimize payouts and reduce your compensation. Get legal advice before dealing with any insurance company after suffering damages in a rideshare accident.

Why You Need a Car Accident Lawyer for an Uber Crash

Uber accidents involve multiple insurance companies and complex liability questions. A car accident lawyer knows how to:

  • Identify all responsible parties
  • Deal with rideshare company insurance policies
  • Recover all your medical expenses and lost wages
  • Handle property damage claims
  • Negotiate with multiple insurance companies

We offer free consultations, and you pay attorney fees only if we win your case. Legal representation helps you avoid mistakes that can reduce your compensation.

Schedule a FREE Case Review in Queens With
Davidoff Law Personal Injury Lawyers Today!
(718) 268-8800

Contact a Queens Uber Accident Lawyer for Help After an Uber Accident

Contact a Queens Uber Accident Lawyer for Help After an Uber Accident

If you were injured as a passenger in an Uber accident, contact Davidoff Law Personal Injury Lawyers for a free case evaluation. We help rideshare accident victims throughout Queens and New York City get the compensation they deserve. Our team understands how to sue Uber when necessary and advocates for the rights of passengers. Don't let insurance companies take advantage of you. Call us today to file your claim and protect your legal rights.

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Personal Injury Lawyer

Ruben Davidoff, founder of Davidoff Law, established his practice in 2012 after moving to Queens in 1988 and beginning his legal career in 1997. Admitted in NY State and the US District Court for the Eastern District of NY, he has extensive experience in personal injury, handling various cases like airline crashes, auto accidents, and slip/trip and fall cases. Mr. Davidoff provides personalized attention, recovering millions for clients through settlements or verdicts, leveraging decades of experience.

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